How to reschedule or cancel a send

The Scheduled screen lists sends that have not gone out yet. Until they are triggered, you can reschedule or cancel them.

Single Notifications

1. Single Notifications shows individual sends, such as those scheduled by Impulsis Side.
2. Check Only mine to see only yours. Check Show cancelled and expired to include canceled and expired sends from the last 30 days.
3. Each row shows the recipient, channel, template, ticket, who scheduled it, the send date and time, and the status.
4. Click Reschedule to reschedule or Cancel to cancel.

Reschedule

1. Enter the new date and time. The workspace time zone appears just below.
2. Click Reschedule.

Mass Notifications

1. Open the Massive Notifications tab.
2. Each row shows the send, campaign, channel, template, number of recipients, who scheduled it, the date and time, and the status.
3. Use Reschedule or Cancel in the same way.